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These restaurant chains are unveiling new designs inspired by the pandemic

Amelia Lucas cnbc.com


Taco Bell


The Yum Brands chain’s newest design features a dual drive-thru lane and parking spots designated for contactless curbside pick-up. 

“We have a lot of franchisees interested in expanding drive-thru capacity,” Taco Bell Global Chief Operating Officer Mike Grams said.

In Taco Bell’s second quarter, it served an additional 4.8 million cars through drive-thru lanes compared with a year earlier, even as its same-store sales declined 8%.

The new “Go Mobile” design will feature indoor shelves for claiming digital orders. The size of the dining rooms will vary depending on the market. The kitchens will be outfitted with technology that tells workers the fastest way to make the order and communicates to the customer the easiest way to pick up the food.

Shake Shack


Shake Shack introduced its new Shack Track restaurants in early May.

The new format incorporates drive-up and walk-up windows, which will reserved for picking up digital orders. And for customers looking for a contactless experience, curbside pickup will become a permanent feature. At least eight locations will have the new design by the end of the year.


Shake Shack is also building its first-ever drive-thru lane that will launch in 2021 and allow customers to order on the spot.

Burger King


The Restaurant Brands International chain unveiled two new restaurant designs on Thursday that require about 60% less square footage than a traditional Burger King restaurant. 

The two-floor Next Level design includes up to three drive-thru lanes to the locations, with one lane specifically for delivery drivers. Its kitchen and indoor seating area jut out above the drive-thru lanes in a space-saving design measure. It also includes a walk-up window for takeout orders and parking spots designated for curbside pickup.


The Burger King Your Way design features just two drive-thru lanes and a shaded outdoor patio for on-premise dining. Customers can also park their cars under solar-powered canopies and have their Whoppers and fries delivered right to their cars after scanning a QR code at their parking spot and placing their order on Burger King’s mobile app.


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